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Frequently Asked Questions

Everything you need to know about NOVTRIQ platform — EaaS subscriptions, API access, MCP Server, Technical Due Diligence, Academy, and Partner Network.

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Platform

About NOVTRIQ

What is NOVTRIQ?
NOVTRIQ is an engineering intelligence platform that makes specialist engineering analysis accessible via API, subscription, and AI agent integration. The platform encodes 25+ years of infrastructure engineering expertise into 8 structured tools covering EPBD compliance, PUE calculation, grid feasibility, technical due diligence, carbon calculation, NIS2 compliance, EU funds navigation, and AI readiness assessment.
What is the difference between novtriq.com and novtriq.tech?
novtriq.com is the engineering consultancy — project-based services for hospitals, data centres, municipalities, and infrastructure operators across the UK, EU, and UAE. novtriq.tech is the engineering intelligence platform — API-accessible tools, EaaS subscriptions, MCP Server for AI agents, CPD Academy, and Technical Due Diligence reports. The two operate independently but share the same underlying engineering knowledge base.
Which regions does the platform cover?
All 8 tools cover UK (Building Regulations, BS 7671, HTM), EU (EPBD, NIS2, RED III, CSRD, CBAM), and UAE (DEWA, Estidama, NESA) regulatory frameworks. The platform is accessible globally — engineers, developers, and AI agents in any country can access the tools, though the regulatory outputs are calibrated for UK, EU, and UAE standards.
Is NOVTRIQ a replacement for an engineering consultant?
No — it's a complement. NOVTRIQ tools provide structured, calculation-based analysis that helps engineering professionals, developers, and AI agents perform initial assessments, compliance checks, and feasibility studies faster. For complex project delivery, site-specific design, and regulatory sign-off, a qualified engineer remains essential. NOVTRIQ reduces the time and cost of the analytical work that precedes those engagements.
EaaS

Engineering as a Service

What is EaaS (Engineering as a Service)?
EaaS is NOVTRIQ's monthly subscription model that gives you unlimited access to all 8 engineering tools via API, priority support, custom report generation, and batch processing. Instead of paying per API call, EaaS subscribers get a predictable monthly cost with higher rate limits and additional features depending on tier.
What EaaS tiers are available?
Four tiers are available: Starter — 500 API calls/month, all 8 tools, standard support. Professional — 5,000 calls/month, priority support, batch processing, custom reports. Municipal — 20,000 calls/month, white-label outputs, dedicated account support, EPBD portfolio tools. Enterprise — unlimited calls, custom integrations, SLA, dedicated engineer. Contact us for current pricing at hello@novtriq.tech.
Can I cancel my EaaS subscription at any time?
Yes. All EaaS subscriptions are monthly and can be cancelled at any time with no penalty. Your access continues until the end of the billing period. Annual plans are available at a discount but are non-refundable after the first 14 days.
Is there a free trial?
Yes. The Free API tier gives you 100 calls/month across all 8 tools with no credit card required. This lets you test tool outputs before committing to an EaaS subscription. The Free tier has no time limit — you can use it indefinitely within the 100 call/month limit.
API & MCP Server

Technical Integration

What is the REST API base URL?
The REST API is hosted at https://api.novtriq.tech/v1/. All endpoints accept JSON POST requests with an Authorization: Bearer YOUR_API_KEY header. Full endpoint documentation is available at /tools.
What is the MCP Server and how do I connect to it?
The MCP (Model Context Protocol) Server at mcp.novtriq.tech exposes all 8 engineering tools to AI agents using the open MCP standard. To connect, add the server to your MCP configuration with your API key as the Bearer token. Compatible with Claude, GPT-4, Gemini, LangChain, and AutoGen. Full setup guide at /mcp.
Are API outputs deterministic? Can I trust them for regulatory purposes?
Yes — all 8 tools produce deterministic outputs based on published regulatory frameworks and engineering calculation methodologies. The same inputs always return the same outputs. However, NOVTRIQ API outputs are analytical tools, not formal regulatory certificates. For official compliance sign-off, outputs must be reviewed and validated by a qualified engineer registered with the relevant professional body.
What are the API rate limits?
Free tier: 100 calls/month. Developer: 5,000 calls/month. Professional: 25,000 calls/month. Enterprise: unlimited. Rate limiting is applied per API key at 10 requests/second for all tiers. Burst limits apply during high-demand periods for Free and Developer tiers.
How do I get an API key?
API keys are issued automatically when you register for any tier at /tools. Free tier keys are issued immediately. Paid tier keys are activated after payment confirmation. Enterprise keys are issued after contract execution.
TDD & Academy

Technical Due Diligence & Training

What is Technical Due Diligence (TDD) and who needs it?
Technical Due Diligence is a structured assessment of an asset's technical condition, regulatory compliance, and operational risk — typically conducted before acquisition, refinancing, or major capital investment. NOVTRIQ TDD reports follow the DTM Level 1–5 framework and are used by property investors, infrastructure funds, municipalities, and lenders across the UK, EU, and UAE.
How long does a TDD report take?
Standard TDD reports (DTM Level 1–2) are delivered within 5–10 business days. Comprehensive reports (DTM Level 3–5) requiring site visits and detailed engineering assessment take 15–25 business days. Expedited delivery is available for time-sensitive transactions — contact hello@novtriq.tech for scheduling.
Are NOVTRIQ Academy courses CPD accredited?
NOVTRIQ Academy courses are CPD-aligned — structured around recognised CPD learning objectives and engineering professional development frameworks. We do not currently hold formal CPD accreditation from CIBSE, ICE, IET, or any other professional body, and we do not issue CPD certificates. Formal accreditation is being pursued from Q4 2026. Each course specifies indicative CPD hours for your own professional log.
How much does Academy access cost?
The first 2 lessons of every course are always free — no account or credit card required. To unlock a full course: £39/year per individual course. The Pro plan gives access to all 10 courses in the current catalogue for £99/year. Team access is £99/seat/year (minimum 2 seats). Subscription prices are reviewed annually; you will receive at least 30 days’ notice before any price change takes effect at your renewal date.
Can my organisation purchase Academy courses in bulk?
Yes. Team subscriptions are available at £99/seat/year for groups of 2 or more, covering all 10 courses in the current catalogue. Includes a shared progress dashboard and invoice/PO billing. For teams of 10 or more, contact hello@novtriq.tech for volume pricing.
Partner Network

Partnerships & Integrations

What is the NOVTRIQ Partner Network?
The Partner Network connects engineering consultancies, ESCOs, technology providers, and training organisations with NOVTRIQ tools, referral commissions, and co-marketing opportunities. Three tiers are available: Verified (free), Certified (£499/yr), and Strategic (custom). Partners receive the NOVTRIQ Verified badge for use on their website and LinkedIn. Details at /partners.
How does the referral commission work?
Certified and Strategic Partners earn a 15% referral commission on EaaS subscriptions introduced to the platform. Commissions are paid monthly via bank transfer or Stripe. A unique referral link is provided in the partner portal for tracking. There is no cap on referral earnings.
Can I white-label NOVTRIQ tools for my clients?
White-label API access is available under the Strategic Partner tier and Enterprise API plan. This allows you to serve NOVTRIQ tool outputs to your clients under your own brand, with your own front-end and pricing. Contact hello@novtriq.tech to discuss white-label terms.

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